Coronavirus (COVID-19) – An Update

The steps we’ve taken for the new way on traveling in 2021 and onwards


  • Ecuador Hop ofrece viajes extra-flexibles que permite cambios de fecha hasta diciembre 2024
  • Los buses de Ecuador Hop están en servicio para reservar!

Due to the Coronavirus (COVID-19) outbreak, many travelers have had to cancel their trips to Ecuador and around the world. Although these are difficult times, we know that the travel spirit in many of you remains intact. For that same reason, we have examined and improved our safety protocols throughout our whole service and modified our flexible booking all the way to 2024 to give you a worry-free travel for the years to come.

As travelers ourselves, we understand the frustrations and worries this new life brings so here are the steps we’ve implemented for the new way of traveling in 2021 and onwards!

Our protocols: travel safely and calmly!

The health and safety of all of our passengers is, and has always been, our top priority. Due to the current situation, we’ve examined our protocols, journeys and service to make sure that we exceed the safety expectations of everyone who travels with us. We sought guidance from the World Health Organization and government agencies, and, because of years of experience, we’ve been able to help define protocols for travel in Ecuador.

You won’t find a team in Ecuador more dedicated to ensuring your health and safety during your whole trip, not even on other bus companies and airlines. We’re happy to say that we have always had top-rated customer service and it’s why thousands of passengers trust us every single year!

During your trip

Reduced capacity

We’ll be running all our buses, on all routes, on reduced capacity for the safety and well-being of the passengers and our staff on board. Temperature checks will also be done before boarding.

Sanatized buses

All buses will be sanatized prior to each departure. Our onboard staff will have the necessary equipment to safely desinfect and clean the inside and outside of the buses.

Trained on-board guide and driver

Our staff has been trained on all safety measures implemented. They will be wearing masks throughout the whole trip and the driver’s cabin will be separated from the rest of the passengers.

Free date changes up to 2024!

We know that at these uncertain times changes can come out of nowhere. Therefore, any bookings made in 2020 will have the right to change the date of their ticket for anytime in the next 4 years…until the end of 2024, at NO cost. This gives you more time to make decisions for your future trip, as well as the incredible security to know that if for some reason you do need to re-arrange your trip, we are here to help!

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Don’t miss out on the beauty of Ecuador in 2021

All the amazing destinations and hidden gems are still here waiting for all of you. Attractions in Ecuador have become even more beautiful than ever before due to the rest from the usual amount of visitors. Start putting together the perfect itinerary and start your packing list with the essentials for your perfect trip to discover Ecuador in 2021!



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